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Customer Care

What about duties, taxes, and V.A.T.?

The customer is responsible for any applicable sales tax set by your county, state, and/or country. Please see the checkout page for more details and current rate(s). In addition, some couriers may require you to pay local duties on your shipment.  If you choose to refuse the customs fee and the parcel is returned back to Supercell Shop, the shipping & handling fee will be deducted from your refund.

If you are from the EU, please make sure to shop from our VAT inclusive shop:

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